Utility Billing Built on Accuracy, Transparency, and Trust
We manage utility billing for multifamily properties so residents understand their charges and property teams can count on consistent, compliant operations.
About Us
Utility Management That Works for Everyone
KAV Utility Co is a centralized utility management provider for multifamily properties. We handle resident billing, usage oversight, and resident support through the community manager with a focus on accuracy, transparency, and reliability.
We design our approach to benefit both sides of the billing experience:
Residents get clear, understandable information about their utility charges and support through the community manager when they have questions.
Property teams get a streamlined, compliant, and scalable system that reduces errors and administrative workload.
OUR SERVICES
Full- Service Utility Management, Done Right.
We handle every stage of utility billing, from provider coordination to resident statements, so nothing falls through the cracks.
For residents
Clear Statements
Straightforward monthly statements that help you understand how charges are calculated
Onsite Support
Billing support available through your onsite team
Charge Guidance
Guidance to help you understand how charges are calculated
For property teams
Bill-Back Processing
Utility bill-back processing for water, sewer, trash, gas, and electric
Monthly Billing
Monthly billing calculations and resident statement preparation
why choose us
Built for Clarity, Trust, and Operational Control
Unlike large third-party billing companies, KAV Utility Co operates as a dedicated utility management partner, not a vendor processing volume. That means more visibility, more accountability, and fewer billing surprises.
For Residents
All-in-one statements that are easy to read and easy to verify
Clear communication—no confusing line items or unexplained charges
Fewer billing surprises because we monitor usage before charges go out
For Property Teams
Transparent processes you can explain to ownership and residents with confidence
Compliant billing methods tailored to your property and jurisdiction
Less back-and-forth with residents because the billing is clear from the start
How It Works
A Clear Process for Residents and Property Teams
01
Property Setup
We configure your account based on property details, utility providers, unit counts, and your preferred billing method.
02
Billing Method Review
We review your current approach, ensure it meets compliance requirements, and recommend a billing method that fits your property.
03
Usage
Monitoring
Each billing cycle, we review utility usage to catch variances early and keep billing consistent month over month.
04
Billing & Statements
Residents receive clear, itemized statements. Property teams receive detailed calculations and reporting.
05
Ongoing Oversight
Continuous monitoring, compliance checks, and onsite team support to keep operations running smoothly.
Frequently asked questions
Who do I contact if I have a question about my bill?
Residents are supported through the onsite leasing office. This keeps communication consistent and ensures your questions are handled by someone familiar with your community.
What billing methods do you support?
We support RUBS, submetered, flat fee, and hybrid billing structures. During setup, we’ll recommend the method that best fits your property and local regulations.
Can you work with our existing utility providers?
Yes. We coordinate through the property and work with your current providers and accounts—no need to switch anything.
How do you handle compliance?
All billing processes are aligned with applicable state and local utility regulations. We review requirements during setup and monitor for changes on an ongoing basis.
We got it.
Thank you for contacting us.
We’ll get back to you as soon as possible.
